Returns & Exchanges
At Freedom Gorilla, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all hangtags and labels are still attached.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided through our portal and attach it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
